Customs charges and sales tax to different countries

If you're looking for more information about customs charges and sales tax, then this is your spot.

For orders within the EU, all costs are covered and no other costs than visual at A Good Company, will be added.

When might I be charged customs?

  • For EU customers customs are always included.
  • For US customers, A Good Company cover all customs and import duties on an order value of up to $800. If the value of your order is more than $800 you will be responsible for any customs and import duties payable.
  • For Mexico customs you may be subject to customs charges made up of duties, a disbursement fee and a brokerage fee. This fee will be charged regardless of the price of your parcel and we can't control these charges.
  • For Norway, customs are included if your order is under NOK 270.
  • For Switzerland, you may be subject to customs charges made up of duties, a disbursement fee and a brokerage fee. This fee will be charged regardless of the price of your parcel and we can't control these charges.
  • To countries within Asia or Russia, you may be subject to customs charges made up of duties, a disbursement fee and a brokerage fee. This fee will be charged regardless of the price of your parcel and we can't control these charges.
  • For Australia, New Zealand and Oceania countries, you may be subject to customs charges made up of duties, a disbursement fee and a brokerage fee. This fee will be charged regardless of the price of your parcel and we can't control these charges.

What to do if I've been charged customs when I shouldn't have?

For orders of less than $800 in the United States of America, should you be asked to pay any customs and import duties, please keep a proof of payment and contact us and we will arrange a refund of these charges where possible.


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