Why isn't my order shipped?
Your order has a preorder item
If your order includes an item that is a preorder item, your entire order will ship with the preorder item when that item is ready. This is so we can save on our earth and also offer free world-wide free shipping.
Your order contain a customisation
If your order includes an item that is a personalised item, your entire order will be delayed 1-3 business days.
Please reach out to us via chat or email if you have any questions about your order.