My order was damaged upon delivery
Ooooooh noooo! 🤦♂️
On rare occasions, our transporters fail to keep your package safe.
We want to sort out any issues with faulty items straightaway, but to be able to help please:
- Save your package and box
- Take at least five photos on waybill, the envelope/box, inside the box and the damaged goods.
- Send that together with your order number to firstname.lastname@example.org and we will be right on it!
If we don't receive these images we can not help out.